Questions
Short answers. Where something is still being tested, we say so.
Setup
How do you know a visitor is an AI agent?
We test Ostia against real visits from AI assistants. It names ChatGPT, Claude and Gemini today. Agents that run in the shopper's own browser, such as Comet (an AI web browser), are still in testing. We keep the method private so it can't be copied or dodged. More
Will it slow my site?
No. It loads in the background after your page, and if Ostia is slow or down your store serves its normal page. More
Will it affect real customers?
No. People always get your normal store and checkout, and anyone we are not sure about gets your normal page. More
Do I still need this if I use ChatGPT's Business Hub?
Yes, and claim your Business Hub profile too. ChatGPT shows you ChatGPT. Ostia shows you the AI agents on your own store. Business Hub counts how often ChatGPT mentions your website and how many people click through, over the last 28 days. Ostia shows each AI agent that visits your store, which pages it read, and lets you choose what each one gets. Compare
I already have Cloudflare bot protection. Do I need this?
Bot protection is built to decide who gets blocked. Ostia adds a view of the AI assistants that visit your store: which ones, which kinds of pages they read and, on WooCommerce, which orders came from one. Blocking every AI visitor can also turn away shopping assistants acting for real customers, so you choose allow or block for each assistant. On Cloudflare, those choices are enforced by a small worker you add, and your own Cloudflare settings stay as they are. Compare
Which platforms, and how long does setup take?
On Shopify, paste one line into your theme. On WordPress or WooCommerce, install our plugin. On any other site, paste one line into your pages or connect Cloudflare. Setup takes about 2 minutes, and the start page walks you through it. A Shopify app is coming soon. More
Data & privacy
What do you store?
AI visits, a visit ID that changes every day, the name of each agent and the orders agents place. No IP addresses, no page content, and no customer names, emails or payment details. More
Pricing
What does it cost?
Free is $0: 1 store, 50,000 AI visits a month and visit data kept 7 days, no card. Pro is $29 a month per store with 250,000 AI visits, then $5 for each extra 100,000. Scale is $299 a month for up to 5 stores. An AI visit is one visit to your store by an AI agent or AI bot. People visiting your store are never counted or billed. Pricing
What happens if I go over my plan?
Your store keeps working. You see a prompt to upgrade, and nothing is cut off. On Pro and Scale, extra AI visits are billed for each 100,000. Cancel any time. Pricing
Can I cancel?
Yes, monthly plans cancel any time. Remove the plugin or the line you pasted and collection stops; ask us and we delete your data. More